H&A AI FRONT DESK · FOR GENERATOR DEALERS AND INSTALLERS

When the power goes out, your phone shouldn't.

Storm week is when your crew can't pick up. We build and manage a front desk that answers every call, books the service visit or estimate, and hands anything urgent to your people.

Managed for you · Books into Google, Outlook or iCal · The AI always tells the caller it's an AI
SAMPLE · AFTER-HOURS CALL
9:42 PM
Call answered. No voicemail, no waiting.
9:43
Name, address, generator brand and the problem collected.
9:44
Marked urgent. Your on-call tech gets a text right away.
9:45
Next open visit offered and booked on your calendar.
9:46
Summary lands in your inbox for the morning.
Example from our demo environment, not a client result.

When the power goes out, the call you miss might be…

~$275
A routine service visit
Annual generator service in Georgia is typically listed around $275.
Up to ~$2,500
A major repair
Repairs range from minor fixes to roughly $2,500, depending on the failure.
$8K–$16K
A homeowner shopping a standby system
Generac's typical installed range, equipment plus installation.
These are gross job values, not profit, and typical ranges, not a promise of what any one call is worth.

Hear it before you decide.

Call our demo line and hear it handle a call. Below is an example of what you'll hear.

TRY IT LIVE · CALL THE DEMO LINE
Call (706) 903-3210
Meet Sarah, our demo receptionist. Answers any time. Tell her what kind of business you run and she'll show you how she'd answer your customers. She introduces herself as an AI on every call.
TRANSCRIPT (EXAMPLE)
Sarah: Thanks for calling. I'm an AI assistant helping the team. How can I help?
Caller: My Generac is running but the house has no power.
Sarah: I'm sorry about that. I can't diagnose it, but I'll get this to our on-call technician right now. What's the address, and is there a code on the display?
Caller: 214 Mill Creek Road. It says something about a breaker.
Sarah: Thank you. I've marked this urgent and the on-call tech has been alerted. The next open visit is tomorrow at 8:00 AM. Should I book it?
1. Call answered
2. Details collected
3. Visit booked, tech alerted
4. Summary sent to you

We build it. You keep your number.

01
We build it for your shop
Your services, hours, service area and emergency rules go in. We connect your calendar, set up hand-offs and run test calls until it sounds like your business.
02
You forward your calls
Use it for overflow, after-hours or storm coverage. Your existing number stays the same.
03
Bookings and summaries arrive
Appointments land on your calendar. Missed callers get a text back, reminders go out, and we follow up after the visit. We manage it from there.
Target launch: about two weeks after we have your access and business information.

What could missed calls be costing you?

Use your own numbers. You know your business better than we do.

YOUR ESTIMATE
$3,897
in jobs per month that might be slipping by
$46,764 per year
An estimate from the numbers you entered, in gross revenue, not profit and not a promise.

What it will and won't do.

It's a scheduling and basic-questions front desk. It never does anything you haven't approved.

It will
Answer right away and say it's an AI
Answer approved questions: hours, service area, what you do
Book service visits and estimates on your calendar
Text a confirmation or link
Alert your on-call person on urgent calls
Send you a summary of every call
It won't
Quote prices or send quotes
Diagnose a problem or give electrical or safety advice
Promise a date that isn't open on your calendar
Make up an answer. If it doesn't know, it says someone from your team will follow up
Do anything you haven't approved

Questions owners ask.

My customers don't want to talk to a robot.

Fair, and many callers feel that way. That's why it tells them it's an AI, keeps things short and practical, and hands off to a person whenever the caller asks or the call is urgent.

Does it sound normal?

Listen to the sample above. Every call is recorded and summarized, so you can review calls and we tune it to your business.

What if it doesn't know the answer?

It only answers from information you approve. For anything else it says someone from your team will follow up, and you get the details.

I already have someone answering the phones.

Good. Use this as overflow, after-hours or storm coverage. It does more than take a message: it books the visit, texts the caller and alerts your team.

Why is there a setup fee?

You're not paying to switch on a bot. We build the call logic around your business, connect your calendar, set up hand-offs, test real scenarios, launch it and manage it. The setup fee can be split into two payments.

Aren't there cheaper tools?

Yes, there are do-it-yourself tools. With those, you configure and maintain it. Here we build it, test it and manage it, so it isn't another system you have to babysit.

What do you need from me, and how long does it take?

Your services, hours, service area, common questions, emergency rules, a transfer number and calendar access. We target launch about two weeks after we have those.

Are calls recorded?

Yes. Calls are recorded for review, and the AI tells callers it's an AI. Our agreement covers the recording disclosure.

See it set up for your business.

Fifteen minutes. We walk through the call flow for your services and tell you honestly whether it's a fit.

Managed setup plus a monthly fee, priced on the call. Setup can be split into two payments.

BOOKING CALENDAR

Built by two North Georgia founders.

Caleb and Denis started H&A Solutions to help service businesses stop losing leads to competitors. The AI Front Desk is the next piece: making sure the lead you paid for actually gets an answer.

H&A Solutions: 5.0 rated on Google
H&A Solutions
H & A Solutions · 241 Larkin St, Suite 300, Cornelia, GA 30531 · (706) 903-8494
Calls to the demo line and to the AI Front Desk are recorded, and the AI tells callers it is an AI.
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